Process Of Engaging delivery services in Singapore

Have you ever engaged delivery services in Singapore before? If you haven’t, you may be intimidated by the steps you need to take before being able to engage such deliveries. However, it is actually very simple and straight forward. Most good courier delivery companies in Singapore like PCA Masters and Network Courier make the entire process of ordering delivery services in Singapore really straightforward and simple… and that’s great news for consumers like you and I.

First of all, you would need to contact PCA Masters or your preferred courier company. I like using PCA Masters and I shall refer to them for this particular post. You can just contact whichever Singapore delivery company you prefer to work with though I recommend PCA Masters. There would usually be a contact form or email, and you won’t even need to call them if you’re busy later on in the day while waiting for their response.

Second of all, you would to provide them the following details:

  • Your pick up location
  • Your destination
  • The type of item(s) – e.g. parcel or document
  • Estimated weight of the item(s)
  • Type/level of courierĀ  service required (Usually, this has to do with the time to pick up and deliver the item(s))
  • The sender’s contact number as well as the recipient’s

After receiving your request for quotation, the company would usually take around 10-20 minutes to get back to you.

The delivery company would then contact you via email or phone, and provide you with their quotation. You are then free to decide if you want to use their delivery services.

Assuming you decided to use their delivery services and accept their quotation, chances are, you would need to bank transfer them the entire delivery fee (for ad-hoc deliveries in Singapore) or pay them through PayPal before they would process your delivery.

Upon confirmation of your payment, the courier company would then assign your job to a deliveryman within the company. He or she would then drive or ride to your specified pick up address (at the pick up timing if any) and have the item(s) picked up and delivered to the recipient address (at the specified timing if any).

During this whole period of delivery service, there is absolutely nothing you have to do. PCA Masters and other such good courier companies in Singapore would definitely keep you updated with the status of the delivery and the item(s). So, fret not!

Ranking of Courier Companies In Singapore

Let us be honest, as with all things, there are only some companies in each industry which are truly extraordinary in their service and customer support and this is the case for the courier industry in Singapore too.

Couriers in Singapore are very commonly used, as they’re extremely affordable compared to taking a taxi ride to and from your destination, and they save you a lot of time compared to you taking the public transport.

Here is a review of the best companies (ranked in order from best to worst) in Singapore.

First of all, it would definitely be PCA Masters. There is absolutely no doubt in my mind that PCA Masters has got to win the crown of being the best courier company in Singapore. Founded only in 2015, they’ve one of the fastest growth curves I have seen in the logistics industry in the entire Singapore. After all, which other Singapore courier company have you seen grow from 5 people to 25 people and more within just a short span of time (i.e. months)? Anyway, I believe they’re so good and ranked number one on this list because of customer service support. I have spoken with one of the guys called Ben before, and he replied me even on the weekends and weeknights. That’s ridiculously good customer service support hours, and I was pleasantly surprised to say the least. It puts my mind at ease to leave my delivery requirements with them.

The second best company in Singapore in my opinion would be Network Courier. One of the oldest companies in Singapore, Network Courier does a fantastic job at fulfilling my orders too. I usually use PCA Masters first, and Network Courier second. I would say that Network Courier is better for cheap stuff within Orchard area. They have a lot of people riding bikes within Orchard area, and I used them to send items around Orchard area too and it worked great to my delight.

The third best Singapore courier company would be Regent. They provide van deliveries and if you’re looking at bulky items like moving of furniture e.t.c., then Regent is a good choice. However, for most other lighter weight deliveries, costs of using Regent can run up to be quite expensive. Their specialty is only more in van deliveries. They provide good courier services, but they’re not as wholesome as I wished, and so I ranked them third in Singapore!

So there you go. Let me know what you think about my rankings in the comments below! Cheers!